What is a "Processing time" and "Shipping time"?
The time frame for order delivery is divided into two parts:
- Processing time:
The Item Processing Time is the time of receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.
This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design, and size of the specific product or article. Larger orders will naturally take longer.
The average processing time is approximately 4 - 6 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc.
If your order includes very popular items that are experiencing stock availability issues, then the order can take 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.
- Shipping time: T his refers to the time it takes for items to be shipped from the shipping company to the destination.